This Privacy Policy explains how the mobile game Letter Fall: Word Duel ("the App") collects, uses, and protects your information. The App is provided by Nish Games, operated by Sarp Eroğlu ("we", "us", "our"). By using the App you agree to this Policy.
We do not collect your precise location, contacts, photos, microphone, or camera data, and the App contains no third-party advertising or tracking SDKs.
We rely on the following processors:
We do not sell your personal data. We share data only with the processors listed above and where required by law. Other signed-in players (including guests) can see your public profile: your username, your display name (which is kept identical to your username), your chosen avatar, the sign-in method type (guest or registered, not which provider or any address), the date your account was created, and your games played and won counters. They can also see your leaderboard, daily challenge, weekly longest-word and rating entries, each of which carries the calendar day (not the time) it was recorded, and any messages you send them. A player you have blocked can no longer read your past conversation.
Where the GDPR or Turkish KVKK applies, we process your data on the bases of performance of our contract with you (providing the game), our legitimate interests (security and abuse prevention), and your consent where required.
We keep your account data until you delete your account. You can delete your account at any time inside the App: open Profile and tap Delete Account. This permanently removes your account and associated data (profile, scores, rating, friends, messages, saved games, dictionary, virtual items and gold), with three limited exceptions:
Some data is also deleted on a schedule, whether or not you delete your account: each day's daily challenge leaderboard is deleted 2 days after that day (the App shows only the current day), an email/password account whose address is not verified within 24 hours of sign-up is deleted together with the verification record, the temporary record of a Versus match (both players' scores and words for that match) is deleted within 8 days of the match, and a chat conversation between two players who are no longer friends is deleted within 8 days after the friendship ends (it is kept for that short period so that abuse can still be reported and reviewed). If either participant deletes such a conversation from the App, a copy is kept for the same 7 days and for the same reason, then deleted. A chat conversation also keeps only its most recent 2,000 messages: when that limit is reached, the oldest messages are removed from the conversation and kept in a server-side moderation copy for 7 days, then deleted. Each of these 7-day periods is enforced by a clean-up that runs once a day, so the actual maximum is 8 days.
We also keep a one-way record that an account identifier has been deleted, so that the identifier cannot be re-registered. If another player has blocked your account, that entry stays on their account until they remove it. Where the matchmaking system has recorded a penalty against an account for leaving matches before they start, that record is kept for abuse prevention. Two further server-side counters may survive deletion because they are keyed by a pair of accounts or by a purchase record rather than by your account alone: the counter that limits how often the same two accounts can be rated against each other (kept for 7 days after the last match), and the counter of test-store purchases used to detect abuse of the app stores' sandbox environments. Neither contains a name, an email address or any message. Residual copies may persist briefly in routine backups before being overwritten. You may also request deletion without the App, by email, as described at /delete-account.
The App is not directed to children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal data from children under that age. If you believe a child has provided us data, contact us and we will delete it.
Your data may be processed on servers located outside your country, including on Google's infrastructure. We rely on the safeguards offered by these providers.
Data is stored on Google Firebase with access controls restricting each user to their own data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to access, correct, delete, export, or object to the processing of your personal data. To exercise these rights, contact us at the email below.
We may update this Policy from time to time. We will revise the "Last updated" date above when we do. Continued use of the App after changes constitutes acceptance.
Nish Games (Sarp Eroğlu)
Email: support@nishgames.com