You can delete your Letter Fall account and the data associated with it at any time. There are two ways to do it.
Deletion runs on our servers and normally completes within a minute. The App then signs you out and removes its local files.
If you no longer have the App installed, or cannot sign in, send a deletion request to the address below from the email address linked to your account (for Google or Apple sign-in, the address of that account; for email sign-in, the address you registered with). Include your in-game username if you remember it.
We verify that the request comes from the account holder and complete the deletion within 30 days, usually much sooner. You will receive a confirmation reply. Guest accounts have no email address; a guest account can only be deleted from inside the App on the device it was created on.
Your profile, username, avatar, scores, rating, games played and won, friends list, friend requests, chat messages, head-to-head records, saved games, personal dictionary, virtual items and gold balance, and your sign-in credentials with our authentication provider. Leaderboard, daily challenge and weekly longest-word entries are removed as well.
The full list is in section 6 of our Privacy Policy.
Gold and virtual items cannot be restored after deletion. If you have an open refund request with Apple or Google, complete it before deleting your account.